Terms of service.

Effective Date: April 28, 2024

Introduction

The following Terms of Service outline your rights and responsibilities when using our products and services. By accessing or making a purchase on our website, you agree to adhere to these terms. Please read them carefully.

Ordering and Payment

When you place an order with us, you agree that all information provided is accurate and complete. Payment must be made in full at the time of purchase. We accept various payment methods, all of which are secure.

Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on your location. We are not responsible for delays caused by third-party shipping carriers. Once your order is in transit, it is their responsibility. Please ensure the shipping address provided is correct to avoid delivery issues.

Returns and Refunds

If you are not satisfied with your purchase, you may return unused items within 30 days for a refund or exchange. The product must be in its original condition. Customers are responsible for return shipping costs.

Product Information

We strive to provide accurate descriptions and images of our products. However, colors may vary slightly due to differences in monitors and screens. If you have any questions about a product, feel free to contact us for more information before making a purchase.

Safety and Liability

We highly recommend familiarizing yourself with proper techniques and safety precautions when using wax sealing products to minimize any risks. Your safety is our top priority, and we appreciate your understanding of our Terms of Service regarding this matter. Please be informed that our Terms of Service clearly state that we are not liable for any accidents that may occur while using wax beads, wax seals or wax spoon products. While we strive to provide high-quality materials and instructions for safe usage, we cannot be held responsible for any mishaps that are a result of misuse or accidents during the wax sealing process.

Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at thedearlingco@gmail.com