Return Policy.
Our return policy aims to provide you with a simple and straightforward process for returns and exchanges. Unused purchases, excluding custom work, may be returned within 30 days of receiving it for a full refund or exchange.
Conditions for Returns:
The item must be unused, in its original packaging, and in the same condition as you received it.
Proof of purchase is required for all returns.
Certain items such as personalized or final sale items may not be eligible for return.
Returns without a receipt are not eligible for return.
Custom Work such as Envelopes or Custom Designs are not eligible for refund.
How to Initiate a Return:
To start the return process, please contact us with your order details. You will be provided with further instructions on how to return the item.
Exchanges:
If you wish to exchange an item for a different size or color, please indicate this in your return request. Exchanges are subject to product availability.
Contact Us:
If you have any questions about our return policy or need assistance with a return, please reach out to us. We are here to help make your shopping experience as seamless as possible.